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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordyn Johnson

April 15, 2026

5  out of  5
rating by Jordyn Johnson
"Emily Robertson State Farm and her staff are amazing! Always helpful and resolved any issues we had. Everyone in the office is patient and kind! 10/10 recommend!"
We responded:
"Thanks Jordyn! we appreciate you so much for your kind and supportive words! "
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Wayne Bailey

April 15, 2026

5  out of  5
rating by Wayne Bailey
"Everyone is very helpful. Definitely recommend."
We responded:
"Thanks soooooooooo much!! "
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Kallie Melkesian

April 15, 2026

5  out of  5
rating by Kallie Melkesian
"Emily made our insurance policy easy to understand, and it was a good rate. We were happy with our service and would recommend to anyone in the insurance market."
We responded:
"Thank you so much for your support! We appreciate you!! "
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Glenda Seay

April 14, 2026

5  out of  5
rating by Glenda Seay
"I needed some last minute info to complete my tax information for our accountant appt. that afternoon and I texted Emily and made the request to her and asked her for a quick response on it. She got back to me quickly with the info I had requested. I appreciated that so much! Sherry is also a great asset there! I have been with State Farm for over forty years. Although I HATE the new bills and the combination billing system, I know these ladies didn't have anything to do with that bad decision by Corporate State Farm. It is not customer friendly at all, especially for us older customers! Lol"
We responded:
"Thank you Ms Glenda- we got you!! I couldn't agree more with you regarding the bills, website, etc. But good news for you - we are right around the corner and here to help as much as possible! "
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REBEKAH FILLERS

April 9, 2026

5  out of  5
rating by REBEKAH FILLERS
"I recently change my insurance provider to State Farm. Emily’s office made the process quick and seamless. They were able to provide affordable coverage and even offered me additional options. I highly recommend doing business with Emily Pear Robertson."
We responded:
"Thank you Becky for your kind words! We appreciate you!!"
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Tony Knight

April 8, 2026

5  out of  5
rating by Tony Knight
"Thank you for helping me get a lower rate on my insurance. I have always had an awesome experience when working with you all."
We responded:
"Thank you Tony - so glad we were able to save you some money! "
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Tricia Frazier

April 6, 2026

5  out of  5
rating by Tricia Frazier
"I have had the same insurance for many years now and when I got word that I might be able to save some money, I decided to at least get a quote. Little did I know, I wasn't going to save a little bit of money! Try several $100's per year on my cars and home! Emily and her team (Sherri) made the transition easy and QUICK! Give them a call today! You won't regret it!"
We responded:
"Thank you Tricia! We appreciate your kind words and support! "
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Taylor Close

April 1, 2026

5  out of  5
rating by Taylor Close
"I'm a newer customer, but my overall experience has been nice and professional so far. No complaints."
We responded:
"Thank you so much Taylor. We appreciate you and value YOU!! "
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Sherri Cole

April 1, 2026

5  out of  5
rating by Sherri Cole
"When my old State Farm agent retired, I was afraid that I would not get the same quality service from my new agent. However, I have been pleasantly surprised with Emily Robertson. Not only can I efficiently manage my account, using just my phone…she is very good about texting when prices for policies are changing so it is not a surprise when I get my bill. I appreciate the open communication this agency provides. And, I like the idea that I can stop by this office anytime and get answers to any questions I have"
We responded:
"Thank you so much Ms Sherri for your kind words - we are here for you, always!"
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elmore heights

March 19, 2026

5  out of  5
rating by elmore heights
"Love it. it’s my first time with my own car insurance and this lady is amazing"
We responded:
"LOVE HEARING THAT! thank you!! "
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Esther With

March 18, 2026

5  out of  5
rating by Esther With
"Very prompt to reply. Helpful staff and friendly. Competitive rates. Absolutely recommend."
We responded:
"Thank you Ms Esther! We appreciate your support!! We are here for you, always!"
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Amanda Swatzell

February 27, 2026

5  out of  5
rating by Amanda Swatzell
"Very nice people and great service"
We responded:
"Thank you so much Amanda! We appreciate you! "
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marshall haren

February 19, 2026

5  out of  5
rating by marshall haren
"Great customer service, very nice and helpful to everyone that walks in and will answer any questions you have and assist you in figuring out what policy fits your need"
We responded:
"Thank you so much Mr Haren. We appreciate your kind words and local support! "
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Hayley Baker

February 18, 2026

5  out of  5
rating by Hayley Baker
"Very friendly and helpful when I needed to update my payment methods. Was able to easily assist via text which is great for people too busy to make calls."
We responded:
"Thanks so much Hayley!! We love a good text thread! haha - we appreciate your small business support here in Greeneville, TN! "
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Alina Mozdzinski

February 12, 2026

5  out of  5
rating by Alina Mozdzinski
"Have State Farm for 30 years Never had an agent as proactive as Emily Emily is # 1 agent Always connected with her clients"
We responded:
"Alina thank you so much!! we are here to serve! "
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Nancy Higgs

February 10, 2026

5  out of  5
rating by Nancy Higgs
"Emily is absolutely amazing. I had trouble understanding something on my policy. She was so helpful and sweet. She definitely made me feel better. I would recommend her to anyone that's looking for any kind of insurance!"
We responded:
"Momma Nancy you are simply the best! We love you - thank you for your kind words and support. "
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Caylee 2nd acc

February 10, 2026

5  out of  5
rating by Caylee 2nd acc
"Best agent ever! Emily is always so nice and helpful 😁"
We responded:
"Thanks Caylee - XOXOXO!"
Profile photo of Ivy LilLynn “Little Lynn” McGee

Ivy LilLynn “Little Lynn” McGee

January 30, 2026

5  out of  5
rating by Ivy LilLynn “Little Lynn” McGee
"Emily was so sweet And does well at her job!"
We responded:
"Thank you for the fantastic review, Ivy! We are always here to help with your insurance needs here in Greeneville. "
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Taylor Nutter

January 29, 2026

5  out of  5
rating by Taylor Nutter
"Emily and her team are great! Sherri was on top of everything and great at communicating. Thank you all!"
We responded:
"Thanks Taylor!! Yall are the best!"
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Cody Smith

January 29, 2026

5  out of  5
rating by Cody Smith
"Best place to have insurance with. Very friendly, helpful staff. Highly recommend"
We responded:
"Thank you Cody! We are here to serve! "
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Judy Wright

January 24, 2026

5  out of  5
rating by Judy Wright
"Sherri was super sweet and professional. Made me feel very comfortable and welcomed. I had spoken to Emily a little earlier and she was also very kind and helpful. I highly recommend this State Farm office!"
We responded:
"Thank you Ms Judy! We appreciate your kind words! We are here for you, always!"
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Matthew Lane

January 23, 2026

5  out of  5
rating by Matthew Lane
"Emily Robertson was very caring an very helpful to me an funny like to cut up an have a good time with customers.very awesome people to work with an have insurance with thank to all you all have a great day an kept smiling. Thank Matthew lane"
We responded:
"Thanks Matthew! We absolutely like to have a good time and make the best of every day! "
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Sherry Lavigne

January 22, 2026

5  out of  5
rating by Sherry Lavigne
"Emily and her team always help take care of our families needs. We have several drivers in our home. we have our hous insurance with them as well. They send reminders and also answer all of our questions. And believe me we have alot of questions. Thanks for all you guys do to help us!!!"
We responded:
"Sherry - we love you!! We will answer any questions you have, always!! Hope you and the family are well! Happy Holidays!! "
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Hookers Terminal Tackle

January 20, 2026

5  out of  5
rating by Hookers Terminal Tackle
"Extremely easy to work with"
We responded:
"Thank you James for your love and support! "
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Mary Sauceman

January 16, 2026

5  out of  5
rating by Mary Sauceman
"Always quick to respond and provide help. Great customer service. Try to help any way they can and find an answer for you."
We responded:
"Thank You Sabella! We appreciate you! "