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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyler Renner

Tyler Renner

January 4, 2025

5  out of  5
rating by Tyler Renner
"When my truck was vandalized, Emily was extremely helpful throughout the entire process. She made sure to check in on me periodically to make sure everything went smoothly. Highly recommend her!"
We responded:
"Thanks Tyler - hate that a bad incident brought you to our office but it was a PLEASURE working with you! Be well"
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Melanie Rigney

December 6, 2024

5  out of  5
rating by Melanie Rigney
"She is so kind! Great rates 👍🏻"
We responded:
"Thank you!! We appreciate you! Happy Holidays to you and yours! "
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Lynn

October 28, 2024

5  out of  5
rating by Lynn
"Emily is very kind and puts her customers first!"
We responded:
"Thank you Ms Lynn, we appreciate you! "
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Lynda Cortese

October 24, 2024

5  out of  5
rating by Lynda Cortese
"Bae is by far the most professional person I have worked with since my Dads death last year. I had issues getting his policies cancelled for months after his passing. Bae helped me deal with Corporate regarding ongoing billing issues and reached an excellent outcome for me and my Dads estate. I would recommend her to anyone dealing with State Farm billing issues. She is the best!"
We responded:
"Thank you so much Ms Lynda! I will make sure to pass these wonderful words to Bae. "
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Patty Hammerton

October 23, 2024

5  out of  5
rating by Patty Hammerton
"Emily and Rochelle were terrific and provided a fun time for all. I am a State Farm customer and Emily was very helpful and knowledgeable in answering my questions."
We responded:
"Thank you so much Ms Patty! We appreciate you!"
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Susan Coffey

October 23, 2024

5  out of  5
rating by Susan Coffey
"Awsome experience"
We responded:
"Thank you Ms Susan! "
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Sandra Riley

October 23, 2024

5  out of  5
rating by Sandra Riley
"Emily and Rochelle were very, very good. Sweet and lots of fun❣️ Great job and great gifts."
We responded:
"Thank you Ms Sandra!"
Profile photo of Jerry Riley

Jerry Riley

October 23, 2024

5  out of  5
rating by Jerry Riley
"Rochelle and crew. Fun people to be with. Very knowledgeable and interesting."
We responded:
"Thank you Mr Jerry! "
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Dorann Allen

October 23, 2024

5  out of  5
rating by Dorann Allen
"Rochelle and Emily where wonderful and friendly we all had a great time."
We responded:
"Thank you Ms Dorann!"
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DillonSeaton

October 23, 2024

5  out of  5
rating by DillonSeaton
"Emily has done so much to help our family with our insurance needs. She even taught our dogs how to shake hands and she personally changed the oil in both vehicles and rotated our tires. I highly advise you to reach out"
We responded:
"Thanks Dillon - youre always good for a laugh! I'm still waiting for you to teach me how to change the oil!! haha"
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gayle boling

October 23, 2024

5  out of  5
rating by gayle boling
"State Farm is AMAZING! They will be there for you! They truly care about folks. They are polite, kind, thoughtful and very knowledgeable"
We responded:
"Thank you Ms Gayle! "
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Terry Randrup

October 23, 2024

5  out of  5
rating by Terry Randrup
"Wonderful group of ladies. They are such a happy group"
We responded:
"Thanks Terry! "
Profile photo of Jim Boling

Jim Boling

October 23, 2024

5  out of  5
rating by Jim Boling
"State Farm is AWESOME! They really care about folks! We LOVE State Farm!❤️"
We responded:
"Thank you so much Mr Jim"
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Kella Shipley

September 12, 2024

5  out of  5
rating by Kella Shipley
"I have a new Statefarm agent now with a new team and that means new faces and names to learn in an awesome cozy welcoming new location that I have to sit myself down and have a cup of ☕ Emily and her team are pleasant to work with They have addressed and met all my needs adding new policy and now I am facing some other issues that this amazing group of ladies are working so diligently to solve......Thank you ladies for making me feel at home away from 🏡 always greeting me with a warm smile and a cup of ☕"
We responded:
"Love you Ms Kella! Youre the sweetest!! "
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Wayne

September 12, 2024

5  out of  5
rating by Wayne
"My name is Wayne Lavigne SR.and I would just like to say that state farm insurance on tusculum blvrd. In Greeneville Tennessee I've been with for about 10yrs now and I finally had to drop my insurance with them because of Corp.they keep raising their rates every month, and I know that there is a lot of people who has the same issue with that. But keep in mind that the state farm that you all are with, it's not their fault for the rate increase, it is corporate who wants to put more money in their pockets and get bigger boats to sail around the world in. The office ladies are only doing their jobs, so please don't get mad at them get mad at corporate and tell them that this is not right to be rapping the public so they can have fancy things. State farms in it self it great, corporate sucks!!!!! Thank you all for taken time to read this, I hope that I shed some light on this problem. Thank you Wayne Lavigne SR."
We responded:
"Thanks Mr. Lavigne! We love your family! Thank you for your kind words"
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Gabriella Nancarrow

September 11, 2024

5  out of  5
rating by Gabriella Nancarrow
"So pleased with my experience! From the moment I walked into the door there were friendly faces greeting me! Rochelle, in particular, even offered me coffee! We all know that insurance can be overwhelming, confusing, and flat out difficult to know you have everything protected, correctly. Rochelle’s customer service, her layman’s terms used, and her inquisitive approach helped me get the best quote and coverage for my family, home, and car! I understood my options, my coverage, and the benefits as she explained everything out right, no lies, no hidden fees, nothing! GO SEE THEM! You won’t be disappointed!"
We responded:
"Thank you Gabriella! We appreciate you =) "
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Jennifer Lundy

September 10, 2024

5  out of  5
rating by Jennifer Lundy
"Emily's staff is very helpful. Rochelle is so fun, personable and over all great! Thank you!"
We responded:
"Thanks Jennifer! We are for you! (whenever you need us!)"
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Kristen G

September 10, 2024

5  out of  5
rating by Kristen G
"We love Emily and her staff here in Greeneville! They are exceptionally easy to talk to and are willing to answer all the questions. Rochelle continues to be an excellent point of contact! Thank you!"
We responded:
"Thanks Kristen G! When you coming to join our great staff??"
Profile photo of Zak Holt

Zak Holt

September 9, 2024

5  out of  5
rating by Zak Holt
"I recently had an exceptional experience working with Danielle to get quotes for both my family's cars and our home. From the very first call, she made me feel valued as a customer, taking the time to thoroughly understand our specific needs. Her knowledge of the different coverage options was evident as she walked me through each policy in detail, explaining the pros and cons in a way that was easy to grasp, even for someone not familiar with the insurance world. What really stood out to me was Danielle's patience and attentiveness. She never rushed the process, answering every question I had (and I had a lot!) with clarity and insight. Danielle was proactive in identifying potential discounts and customized solutions that would fit our budget without compromising on the coverage we needed. She even followed up to make sure I understood everything and felt comfortable with the decisions we were making. It's rare to find someone who combines professionalism, expertise, and a genuine desire to help, but Danielle managed to do just that. I walked away from the conversation feeling confident and reassured that my family's assets were in good hands. If you're looking for someone who truly cares about her clients and goes above and beyond to provide excellent service, I highly recommend reaching out to Danielle!"
We responded:
"Well WOW - THANKS ZAK!! We love Danielle too! "
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Bailey Azlin

September 9, 2024

5  out of  5
rating by Bailey Azlin
"Emily Robertson and her staff are knowledgeable, professional, and personable. I have had a great experience working with Danielle Murchison! I highly recommend their services."
We responded:
"Thank you Bailey! "
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Melody Mosley

September 6, 2024

5  out of  5
rating by Melody Mosley
"Emily’s staff is so helpful, patient, and kind. I would highly recommend this agent!"
We responded:
"Youre so sweet Melody - thank you!"
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Trevor Lund

September 5, 2024

5  out of  5
rating by Trevor Lund
"Staff were extremely helpful and pleasant to be around, specifically Danielle Murchison. They made the process easy and affordable!"
We responded:
"Thank you Trevor! I will tell Danielle - she is doing great!"
Profile photo of Crystal Smith

Crystal Smith

September 5, 2024

5  out of  5
rating by Crystal Smith
"Emily is my favorite State Farm agent ever. She truly cares about the people! She is kind, and works hard to make us happy!! She is irreplaceable. ❤️"
We responded:
"Crystal you the best State Farm (but not mine) customer ever!! So blessed to have you as a friend!"
Profile photo of Wayne Lavigne

Wayne Lavigne

September 5, 2024

5  out of  5
rating by Wayne Lavigne
"Great people there and very nice"
We responded:
"Thank you Mr. Lavigne - we appreciate you and Sherry!"
Profile photo of Jama Anderson

Jama Anderson

September 4, 2024

5  out of  5
rating by Jama Anderson
"Emily and her staff go above and beyond. The office is decorated beautifully and is very welcoming."
We responded:
"Thank you, Jama! Stop by anytime =) "