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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Judy Wright

Judy Wright

January 24, 2026

5  out of  5
rating by Judy Wright
"Sherri was super sweet and professional. Made me feel very comfortable and welcomed. I had spoken to Emily a little earlier and she was also very kind and helpful. I highly recommend this State Farm office!"
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Matthew Lane

January 23, 2026

5  out of  5
rating by Matthew Lane
"Emily Robertson was very caring an very helpful to me an funny like to cut up an have a good time with customers.very awesome people to work with an have insurance with thank to all you all have a great day an kept smiling. Thank Matthew lane"
We responded:
"Thanks Matthew! We absolutely like to have a good time and make the best of every day! "
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Sherry Lavigne

January 22, 2026

5  out of  5
rating by Sherry Lavigne
"Emily and her team always help take care of our families needs. We have several drivers in our home. we have our hous insurance with them as well. They send reminders and also answer all of our questions. And believe me we have alot of questions. Thanks for all you guys do to help us!!!"
We responded:
"Sherry - we love you!! We will answer any questions you have, always!! Hope you and the family are well! Happy Holidays!! "
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Hookers Terminal Tackle

January 20, 2026

5  out of  5
rating by Hookers Terminal Tackle
"Extremely easy to work with"
We responded:
"Thank you James for your love and support! "
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Teresa

January 19, 2026

5  out of  5
rating by Teresa
"Great team! Helpful every time I have called or visited."
We responded:
"Thank you Ms Denise! We appreciate your kind words! "
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Mary Sauceman

January 16, 2026

5  out of  5
rating by Mary Sauceman
"Always quick to respond and provide help. Great customer service. Try to help any way they can and find an answer for you."
We responded:
"Thank You Sabella! We appreciate you! "
Profile photo of Gary Russell

Gary Russell

January 14, 2026

5  out of  5
rating by Gary Russell
"Loved my experience signing up for insurance with Amanda! Everyone at Emily Robertson State Farm is amazing!!! Very friendly and helpful!!!"
We responded:
"Thanks Gary! I will make sure Amanda receives this praise! Welcome to the family! "
Profile photo of Wanda Gwynne

Wanda Gwynne

December 16, 2025

5  out of  5
rating by Wanda Gwynne
"I have been with State Farm for several years and have always been treated very well. Emily. Danielle and Sherry are wonderful to work with concerning any of insurance needs. They are very knowledgeable and I highly recommend their services."
We responded:
"Thank you Ms Wanda! We appreciate you and LOVE seeing you! "
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twisted hammer carpentry

December 13, 2025

5  out of  5
rating by twisted hammer carpentry
"We have had a great experience at this branch, when I bought a new boat the experience was very easy and the communication was great! Five star…"
We responded:
"Thanks Daniel! We appreciate your kind words! "
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denise galloway

December 13, 2025

5  out of  5
rating by denise galloway
"Having recently moved to East Tennessee and buying a house, Emily was wonderful with helping us transfer our vehicles and home insurance here. It was a pleasure working with her and her office staff."
We responded:
"Thank you Denise! So very glad to welcome you and your family to East Tn! "
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Brian Frysinger

December 11, 2025

5  out of  5
rating by Brian Frysinger
"Staff is always helpful with my numerous requests after moving to TN. Easy to work with and very friendly. Thank you!"
We responded:
"Thank You Mr Frysinger - your kind words are much appreciated! We hope yall have happy holidays! "
Profile photo of Rebecca Pounders

Rebecca Pounders

December 5, 2025

5  out of  5
rating by Rebecca Pounders
"Emily jumped right in with helping me get my cars insured right away! She is knowledgeable and super sweet!"
We responded:
"Thanks Ms Rebecca!! we appreciate you so much!! "
Profile photo of Tim Foshie

Tim Foshie

December 3, 2025

5  out of  5
rating by Tim Foshie
"Professional, friendly, and always available! Whether it is a phone call or using the text option, I always receive a quick, knowledgeable response. With Emily’s office, I feel like a priority."
We responded:
"Thank you Mr Tim! We appreciate you and your kind words! "
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Charles Close

November 26, 2025

5  out of  5
rating by Charles Close
"Very attentive to needs of customer. Will listen to whole story before any comments / questions."
We responded:
"Thank you Mr Close - we are here for you, always! "
Profile photo of Pam GWYNNE

Pam GWYNNE

November 25, 2025

5  out of  5
rating by Pam GWYNNE
"Emily Robertson and her staff have been wonderful to work with. We have had several different policies, throughout the years, with State Farm and have always felt taken care of. I cannot express enough, how grateful we have been to work with them. Sherry and Danielle have helped me with any questions or problems I have had. Everyone is always so helpful and eager to help when getting automobile or Home owners insurance. I highly recommend them to help with any of your needs. Emily and her staff are Awesome!"
We responded:
"Thank you Pam! We love you and your family!"
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Jerry A Scott

November 24, 2025

5  out of  5
rating by Jerry A Scott
"Great Rates and friendly staff. I joined this group recently after leaving Farm Bureau of 58 years. I'm happy to have a company that I feel has one of the best homeowners insurance plan available."
We responded:
"Thank you Mr Scott for your kind words! Welcome to our State Farm Family"
Profile photo of Ruben Granados

Ruben Granados

November 24, 2025

5  out of  5
rating by Ruben Granados
"Very professional custumer service my agent Amanda very professional and kind she make sure I get the best rate of insurance home,and auto,Very happy with my insurance branch I will say is the best in the region"
We responded:
"Thank you so much Mr Ruben! We appreciate you! "
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Lannette Helton

November 21, 2025

5  out of  5
rating by Lannette Helton
"Great, convenient service! Very helped staff! I was able to get quotes in minutes via text and added coverage for my new vehicle seamlessly! Highly recommend!"
We responded:
"Thank you Ms Lannette - we are here to serve! "
Profile photo of Janie Haun

Janie Haun

November 14, 2025

5  out of  5
rating by Janie Haun
"So easy to work with and very pleasant and professional. Thank you"
We responded:
"Thank you Ms Janie - hope to meet you in person soon! Thank you for taking such good care of our wonderful Sherri! "
Profile photo of Jerry Archer

Jerry Archer

November 8, 2025

5  out of  5
rating by Jerry Archer
"Top notch as always. Helped us out dealing with deer vs car event. Very grateful for all the help"
We responded:
"Thanks Mr Jerry - so glad we were able to get it all worked out! Yall take care now. =) "
Profile photo of Sarah Franklin

Sarah Franklin

November 5, 2025

5  out of  5
rating by Sarah Franklin
"The ladies there are so very sweet and take very good care of me"
We responded:
"Thank you Ms Sarah for the kind words! We are here to serve! "
Profile photo of Dave Nace

Dave Nace

October 31, 2025

5  out of  5
rating by Dave Nace
"Emily Pearl Robertson State Farm helped me quickly and efficiently when I needed to make some changes to my coverage and saved me money at the same time. Much appreciated!"
We responded:
"Thank you Mr. Nace! We appreciate you!! "
Profile photo of Angelia Felix

Angelia Felix

October 24, 2025

5  out of  5
rating by Angelia Felix
"So appreciative of my local State Farm representatives. They are professional, prompt, and have wonderfully addressed my questions and needs. Thank you, Sherri (and Emily) ~"
We responded:
"Thank you Angelia! We appreciate your kind words and are always here to serve! "
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GLM

October 24, 2025

5  out of  5
rating by GLM
"Friendly, knowledgeable, and helpful."
We responded:
"Thank you for your kind words!! "
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John Hickerson

October 14, 2025

5  out of  5
rating by John Hickerson
"Very helpful"
We responded:
"Thanks John! glad it all worked out! "