State Farm® Insurance Agent Emily Robertson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rebecca Pounders
December 5, 2025
"Emily jumped right in with helping me get my cars insured right away! She is knowledgeable and super sweet!"
Tim Foshie
December 3, 2025
"Professional, friendly, and always available! Whether it is a phone call or using the text option, I always receive a quick, knowledgeable response. With Emily’s office, I feel like a priority."
"Thank you Mr Tim! We appreciate you and your kind words! "
Charles Close
November 26, 2025
"Very attentive to needs of customer. Will listen to whole story before any comments / questions."
"Thank you Mr Close - we are here for you, always! "
Pam GWYNNE
November 25, 2025
"Emily Robertson and her staff have been wonderful to work with. We have had several different policies, throughout the years, with State Farm and have always felt taken care of. I cannot express enough, how grateful we have been to work with them. Sherry and Danielle have helped me with any questions or problems I have had. Everyone is always so helpful and eager to help when getting automobile or Home owners insurance. I highly recommend them to help with any of your needs. Emily and her staff are Awesome!"
"Thank you Pam! We love you and your family!"
Jerry A Scott
November 24, 2025
"Great Rates and friendly staff. I joined this group recently after leaving Farm Bureau of 58 years. I'm happy to have a company that I feel has one of the best homeowners insurance plan available."
"Thank you Mr Scott for your kind words! Welcome to our State Farm Family"
Ruben Granados
November 24, 2025
"Very professional custumer service my agent Amanda very professional and kind she make sure I get the best rate of insurance home,and auto,Very happy with my insurance branch I will say is the best in the region"
"Thank you so much Mr Ruben! We appreciate you! "
Lannette Helton
November 21, 2025
"Great, convenient service! Very helped staff! I was able to get quotes in minutes via text and added coverage for my new vehicle seamlessly! Highly recommend!"
"Thank you Ms Lannette - we are here to serve! "
Janie Haun
November 14, 2025
"So easy to work with and very pleasant and professional. Thank you"
"Thank you Ms Janie - hope to meet you in person soon! Thank you for taking such good care of our wonderful Sherri! "
Jerry Archer
November 8, 2025
"Top notch as always. Helped us out dealing with deer vs car event. Very grateful for all the help"
"Thanks Mr Jerry - so glad we were able to get it all worked out! Yall take care now. =) "
Sherry Lavigne
November 6, 2025
"Emily and her team always help take care of our families needs. We have several drivers in our home. we have our hous insurance with them as well. They send reminders and also answer all of our questions. And believe me we have alot of questions. Thanks for all you guys do to help us!!!"
"Sherry - we love you!! We will answer any questions you have, always!! Hope you and the family are well! Happy Holidays!! "
Sarah Franklin
November 5, 2025
"The ladies there are so very sweet and take very good care of me"
"Thank you Ms Sarah for the kind words! We are here to serve! "
Dave Nace
October 31, 2025
"Emily Pearl Robertson State Farm helped me quickly and efficiently when I needed to make some changes to my coverage and saved me money at the same time. Much appreciated!"
"Thank you Mr. Nace! We appreciate you!! "
Angelia Felix
October 24, 2025
"So appreciative of my local State Farm representatives. They are professional, prompt, and have wonderfully addressed my questions and needs. Thank you, Sherri (and Emily) ~"
"Thank you Angelia! We appreciate your kind words and are always here to serve! "
GLM
October 24, 2025
"Friendly, knowledgeable, and helpful."
"Thank you for your kind words!! "
John Hickerson
October 14, 2025
"Very helpful"
"Thanks John! glad it all worked out! "
Mickey Tobie
October 10, 2025
"Excellent service from my State Farm agent. My claim was processed and all work completed on time with no issues."
"Thank you Mickie for the kind words! So glad everything worked out! "
Johnathon Brown
September 28, 2025
"I literally never review anything online, but I just had to leave a five star review."
"HAHAHAHA! we appreciate your support!! (even if it was painful!) "
Nayrelis Metcalf
September 26, 2025
"Emily is amazing and intelligent. She’s the person that it’s gonna solve any insurance questions/problems"
"Thank you Nay! Your words inspire me to keep on keepin on! "
Taylor Davis
September 26, 2025
"Emily is awesome!"
"YOURE AWESOME! thanks for the review! "
chuck mann
September 19, 2025
"Great company with great customer service. For once I don't dread calling my insurance company. They are a delight to deal with"
"Thank you so much Chuck! You are a rock star and we value you! "
Freda Morgan
September 15, 2025
"I have difficulty paying my premiums. For the last several months, “one screen is showing my premium up to date and the other screen shows that it hasn’t been paid”. I’m very frustrated and investigating changing State Farm representatives."
"Ms Freda - I am sorry to hear about your frustration with the application. We would love to sit down with you and go over the different screens if you would like to schedule a time to come in. We could have helped you last week when you were in office. I would like to state that our offices don't have anything to do with the application so changing agents won't remedy that problem. BUT I would love to explain and review the application with you to help solve some of those issues. I hope to hear from you soon - 423.657.1234. Thank you! "
Joshua Bolling
September 2, 2025
"Great experience speaking with Emily Robertson about my insurance coverage with State Farm today! She reviewed all my current policies and assisted me with any recommended changes."
"Thanks so much Joshua!! "
Stephen Smith
August 31, 2025
"Best agent ever!!! I like to see how involved she is in our community. It means a lot that someone cares that much."
"Love you Smith Family! "
Cole
August 29, 2025
"Great staff,very helpful."
"Thanks Cole - appreciate you! "
Hunter Murchison
August 29, 2025
"Danielle was able to help me save over 500 dollars a year and all done over the phone in less then 20 minutes it's worth a ask to see if you can save anything."
"Thanks Hunter! Put that savings to good use!"