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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bruce Harrington

March 2, 2026

5  out of  5
rating by Bruce Harrington
"Friendly, experienced, thorough, they have done all they can to bring our costs down while keeping coverages and benefits high. They spend time explaining every detail of my policies to me and often call back with even more info. They helped us transfer our policies from another agent and did all the work to make sure things were working properly. Emily and her team are top notch and I plan to stay with them for a long, long time. Give them a call and see what they can do for you and your family!"
We responded:
"Thank you so much Bruce!! Can't wait to meet with you and Kerri next week! Your words are so kind and sweet- thank you for the local support!"
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Amanda Swatzell

February 27, 2026

5  out of  5
rating by Amanda Swatzell
"Very nice people and great service"
We responded:
"Thank you so much Amanda! We appreciate you! "
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brooke poore

February 26, 2026

5  out of  5
rating by brooke poore
"Emily was a great help! She got me a great price for a new car! Definitely recommend Emily Robertson"
We responded:
"Thank you so much Brooke and Welcome to the Emily Pearl Robertson State Farm fr-amily! We are so excited to have you and look forward to serving you and yours here in Greeneville, TN for years to come!"
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marshall haren

February 19, 2026

5  out of  5
rating by marshall haren
"Great customer service, very nice and helpful to everyone that walks in and will answer any questions you have and assist you in figuring out what policy fits your need"
We responded:
"Thank you so much Mr Haren. We appreciate your kind words and local support! "
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Hayley Baker

February 18, 2026

5  out of  5
rating by Hayley Baker
"Very friendly and helpful when I needed to update my payment methods. Was able to easily assist via text which is great for people too busy to make calls."
We responded:
"Thanks so much Hayley!! We love a good text thread! haha - we appreciate your small business support here in Greeneville, TN! "
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Alina Mozdzinski

February 12, 2026

5  out of  5
rating by Alina Mozdzinski
"Have State Farm for 30 years Never had an agent as proactive as Emily Emily is # 1 agent Always connected with her clients"
We responded:
"Alina thank you so much!! we are here to serve! "
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Nancy Higgs

February 10, 2026

5  out of  5
rating by Nancy Higgs
"Emily is absolutely amazing. I had trouble understanding something on my policy. She was so helpful and sweet. She definitely made me feel better. I would recommend her to anyone that's looking for any kind of insurance!"
We responded:
"Momma Nancy you are simply the best! We love you - thank you for your kind words and support. "
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kenneth johnson

February 10, 2026

5  out of  5
rating by kenneth johnson
"Ms. Robertson has been one of the easiest insurance person to deal with, the hospitality speaks for itself when you walk in the door. Probably one of the cleanest offices i have ever been in."
We responded:
"Thanks Kenny! Appreciate you! "
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Caylee 2nd acc

February 10, 2026

5  out of  5
rating by Caylee 2nd acc
"Best agent ever! Emily is always so nice and helpful 😁"
We responded:
"Thanks Caylee - XOXOXO!"
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Mildred Amundsen

January 30, 2026

5  out of  5
rating by Mildred Amundsen
"Emily invited us to a meet and greet since we took out our policies online. My husband and I enjoyed meeting her and she was able to explain our policies to us as well as offer suggestions that we truly believe Will be beneficial. I would encourage everyone to give her a call and at least give her an opportunity to provide her recommendations for your car and home. Insurance needs."
We responded:
"Oh Ms Millie - this made my heart sing! Thank you so much for your kind words!! We are here to help, always! "
Profile photo of Ivy LilLynn “Little Lynn” McGee

Ivy LilLynn “Little Lynn” McGee

January 30, 2026

5  out of  5
rating by Ivy LilLynn “Little Lynn” McGee
"Emily was so sweet And does well at her job!"
We responded:
"Thank you for the fantastic review, Ivy! We are always here to help with your insurance needs here in Greeneville. "
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Taylor Nutter

January 29, 2026

5  out of  5
rating by Taylor Nutter
"Emily and her team are great! Sherri was on top of everything and great at communicating. Thank you all!"
We responded:
"Thanks Taylor!! Yall are the best!"
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Cody Smith

January 29, 2026

5  out of  5
rating by Cody Smith
"Best place to have insurance with. Very friendly, helpful staff. Highly recommend"
We responded:
"Thank you Cody! We are here to serve! "
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Judy Wright

January 24, 2026

5  out of  5
rating by Judy Wright
"Sherri was super sweet and professional. Made me feel very comfortable and welcomed. I had spoken to Emily a little earlier and she was also very kind and helpful. I highly recommend this State Farm office!"
We responded:
"Thank you Ms Judy! We appreciate your kind words! We are here for you, always!"
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Matthew Lane

January 23, 2026

5  out of  5
rating by Matthew Lane
"Emily Robertson was very caring an very helpful to me an funny like to cut up an have a good time with customers.very awesome people to work with an have insurance with thank to all you all have a great day an kept smiling. Thank Matthew lane"
We responded:
"Thanks Matthew! We absolutely like to have a good time and make the best of every day! "
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Sherry Lavigne

January 22, 2026

5  out of  5
rating by Sherry Lavigne
"Emily and her team always help take care of our families needs. We have several drivers in our home. we have our hous insurance with them as well. They send reminders and also answer all of our questions. And believe me we have alot of questions. Thanks for all you guys do to help us!!!"
We responded:
"Sherry - we love you!! We will answer any questions you have, always!! Hope you and the family are well! Happy Holidays!! "
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Hookers Terminal Tackle

January 20, 2026

5  out of  5
rating by Hookers Terminal Tackle
"Extremely easy to work with"
We responded:
"Thank you James for your love and support! "
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Teresa

January 19, 2026

5  out of  5
rating by Teresa
"Great team! Helpful every time I have called or visited."
We responded:
"Thank you Ms Denise! We appreciate your kind words! "
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Mary Sauceman

January 16, 2026

5  out of  5
rating by Mary Sauceman
"Always quick to respond and provide help. Great customer service. Try to help any way they can and find an answer for you."
We responded:
"Thank You Sabella! We appreciate you! "
Profile photo of Gary Russell

Gary Russell

January 14, 2026

5  out of  5
rating by Gary Russell
"Loved my experience signing up for insurance with Amanda! Everyone at Emily Robertson State Farm is amazing!!! Very friendly and helpful!!!"
We responded:
"Thanks Gary! I will make sure Amanda receives this praise! Welcome to the family! "
Profile photo of Wanda Gwynne

Wanda Gwynne

December 16, 2025

5  out of  5
rating by Wanda Gwynne
"I have been with State Farm for several years and have always been treated very well. Emily. Danielle and Sherry are wonderful to work with concerning any of insurance needs. They are very knowledgeable and I highly recommend their services."
We responded:
"Thank you Ms Wanda! We appreciate you and LOVE seeing you! "
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twisted hammer carpentry

December 13, 2025

5  out of  5
rating by twisted hammer carpentry
"We have had a great experience at this branch, when I bought a new boat the experience was very easy and the communication was great! Five star…"
We responded:
"Thanks Daniel! We appreciate your kind words! "
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denise galloway

December 13, 2025

5  out of  5
rating by denise galloway
"Having recently moved to East Tennessee and buying a house, Emily was wonderful with helping us transfer our vehicles and home insurance here. It was a pleasure working with her and her office staff."
We responded:
"Thank you Denise! So very glad to welcome you and your family to East Tn! "
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Brian Frysinger

December 11, 2025

5  out of  5
rating by Brian Frysinger
"Staff is always helpful with my numerous requests after moving to TN. Easy to work with and very friendly. Thank you!"
We responded:
"Thank You Mr Frysinger - your kind words are much appreciated! We hope yall have happy holidays! "
Profile photo of Rebecca Pounders

Rebecca Pounders

December 5, 2025

5  out of  5
rating by Rebecca Pounders
"Emily jumped right in with helping me get my cars insured right away! She is knowledgeable and super sweet!"
We responded:
"Thanks Ms Rebecca!! we appreciate you so much!! "